Roadmap

OhioMade grows from real operational pressure. This roadmap tracks the platform layers being built across Identity, business access, billing, entitlements, AI, workforce, payroll, infrastructure, community systems, communication, compliance, and real business tools.

Current platform phase: Operational Platform Infrastructure + AI Expansion. OhioMade is no longer just separate apps. It is becoming a unified business operating environment.

Core platform roadmap

Identity & business access

Continue strengthening Identity v2 as the shared access layer for people, businesses, memberships, realms, scopes, sessions, and delegated authority. Businesses authorize relationships; OhioMade owns the identity layer.

Realm orchestration

Expand the shared app switcher and cross-realm navigation so users can move between Payroll, PaperTrail, Workforce, VPN, Billing, Community, Webmail, Reports, AI, and other realms while preserving identity and business context.

Shared UI system

Continue standardizing shared OhioMade UI, forms, buttons, modals, cards, icons, iOS hardening, shell layouts, topbars, footers, and mobile-first workflows across all public and private apps.

Shared mail infrastructure

Expand the shared mail helper so contact forms, onboarding, approvals, invites, billing notices, support messages, and system alerts use one branded transactional email layer through Postfix and Amazon SES.

Audit layer

Standardize audit logging across approvals, payroll, workforce, VPN devices, billing changes, admin actions, AI-assisted workflows, document review, and infrastructure operations.

Self-serve onboarding

Allow demo businesses and real businesses to start faster: sign in through Identity, claim or create a business, activate realms, invite users, test tools, and understand OhioMade without manual setup.

Operational AI roadmap

Business-aware AI

Expand AI so answers always respect the active business context. The assistant should know which business the user is acting under before answering operational questions.

Realm-aware AI

Continue building assistant behavior that changes by realm: Payroll AI, Workforce AI, PaperTrail AI, Billing AI, Reports AI, VPN AI, Community AI, and system-level platform help.

Resolver-first answers

Build more trusted resolvers so AI answers come from real platform data instead of generic guesses. Workforce, Payroll, PaperTrail, Billing, VPN, ScanFlow, Reports, and Community should each expose safe operational answers.

Platform knowledge layer

Give AI a structured source of truth for OhioMade itself: realms, pricing, onboarding, security, products, support, billing, identity rules, and operational workflows.

AI onboarding assistant

Let new users ask what OhioMade is, how realms connect, what their business has active, what is missing, and what next step they should take inside the current app.

Action-safe AI

Keep sensitive actions protected by scopes, CSRF, POST requests, confirmations, and audit logs. AI can explain and guide, but it should not bypass authorization.

Billing, VPN & entitlements

VPN billing & entitlements

VPN is the first live infrastructure service proving the commercial model: Stripe-ready checkout direction, subscription state, device limits, personal VPN scope, business VPN scope, and auditable device actions.

Shared billing engine

Build a reusable billing and entitlement foundation that can power VPN, Webmail, Display, HostGen, Workforce, Payroll, Portal, Community, and other person-owned or business-owned services.

Subscription lifecycle

Continue adding subscription creation, renewal, cancellation, failed-payment handling, grace periods, entitlement updates, invoice status, and service access enforcement.

Person-owned services

Expand services that can belong directly to a person instead of only to a business. Personal VPN is the first proof of this model.

Business-owned services

Expand business-owned services such as VPN, Webmail, Community, Workforce, Payroll, Reports, Display, and infrastructure bundles with clear business billing ownership.

Invoice visibility

Improve business billing dashboards so owners can see which realm, service, seat, device, or entitlement they are paying for and why.

Workforce, PaperTrail & Payroll

Workforce bridge

Continue connecting Identity, Workforce, and PaperTrail so workers move through relationship creation, operational readiness, timesheets, approvals, and payroll eligibility without manual guessing.

PaperTrail onboarding

Strengthen document review, W-4, I-9, W-9, missing paperwork, approval states, resubmissions, and onboarding completion before workers become payroll-ready.

Payroll tax, stubs & exports

Payroll has a working run direction using approved employees, pay settings, time entries, payroll runs, and run items. Next steps are tax calculations, pay stubs, finalization locks, CSV exports, and ACH-ready output.

Payroll readiness AI

Improve AI answers for payroll blockers: missing paperwork, inactive employees, missing pay settings, incomplete onboarding, and records not ready for payroll execution.

Manager approvals

Add clearer approval workflows for timesheets, worker status, onboarding review, payroll readiness, and business-scoped manager authority.

Worker self-service

Build worker-facing flows for onboarding, document completion, profile review, pay history access, and status visibility.

Store operations & inventory

POS integration

Deepen integration with existing POS systems, including Axis and other register platforms, so receipts, inventory, lottery, vendors, and reports line up with what happened at the register.

ScanFlow expansion

Continue improving UPC scanning, barcode records, vendor delivery checks, product verification, store-level inventory snapshots, and shrink visibility.

Warehouse & transfers

Build stronger tools for moving product between locations while keeping costs, counts, receiving, shrink, and internal transfers transparent.

Lottery reconciliation

Improve lottery pack tracking, ticket activation, returns, employee handling, discrepancies, weekly invoice checks, and audit-supporting reconciliation.

Vendor & rebate insights

Support vendor contracts, rebates, credits, and incentives so a business can compare what was promised, what was delivered, and what was actually paid.

Reports & analytics

Expand reports for sales, inventory, payroll, workforce, lottery, billing, community, and compliance across business-scoped operational data.

Community, communication & public systems

Community platform

Continue expanding the Community System with announcements, sponsors, media galleries, public pages, admin dashboards, slug routing, and multi-community infrastructure.

Events & RSVP

Add events, RSVP, calendar views, volunteer signup, member areas, donation direction, flyer uploads, and public community workflows.

OhioMail & communication

Expand OhioMail and Webmail into stronger platform communication for business inboxes, notices, invitations, onboarding messages, receipts, alerts, and internal records.

System Chat

Continue developing business-scoped system chat for operational support, assistant interaction, internal notes, and cross-realm communication.

Contact & support flows

Standardize contact forms, sender confirmation emails, support routing, branded transactional messages, and public-to-platform communication.

Display & public notices

Continue turning Display into a signage and public communication layer for stores, communities, announcements, and operational screens.

Compliance, agency & records

Compliance helpers

Generate and organize the data needed for filings, licenses, inspections, payroll records, tax support, and agency requests instead of hunting across multiple systems.

Agency access

Build controlled access for external agents, vendors, advisors, or agencies to communicate, review cases, exchange documents, and interact without exposing the full business environment.

Records and filing

Expand record organization for business documents, public files, internal records, compliance evidence, renewals, and audit support.

LedgerLite and accounts

Continue building lightweight financial organization tools for owners who need operational clarity without heavy accounting complexity.

QR system

Expand QR-based routing for labels, forms, public links, operational shortcuts, asset references, and physical-world actions.

Policy standardization

Document platform rules for identity, memberships, onboarding, billing, AI, audit, document handling, and operational access.

Infrastructure & hosted services

HostGen

Continue turning HostGen into a safer infrastructure operations generator for mailbox, hosting, domain, and server workflows.

Hosted services

Expand hosted OhioMade services backed by Identity, billing, audit, entitlements, shared mail, and shared UI infrastructure.

Platform hardening

Continue reducing duplicated code, replacing one-off styles, tightening access checks, improving CSRF patterns, and centralizing shared helpers.